New Member Help!

Reblogged from Barks At The Moon :
blogging friend tried to join BL but is having trouble. Has anyone encountered/fixed this kind of issue? I'd like to help her but I don't know where to begin. Thanks in advance.
 

Tried setting up a profile on BL but it's not working out-nothing but trouble with setting up. My blog name, theme and pic is there (sometimes) but with other peoples posts and books on it. I've spent 2 hours on this and it's driving me mad. Might just stick to GR.